How the CFPB and EU plan to tackle Big Tech and consumer finance

CFPB

The CFPB of the United States and the European Commission have launched an informal dialogue focused on consumer finance.

According to The Paypers, this initiative, led by CFPB Director Rohit Chopra and EU Commissioner for Justice and Consumer Protection Didier Reynders, aims to foster cooperation and coordination on a variety of key issues that affect consumer financial markets across both regions. The dialogue, which has already seen three staff-level meetings since its announcement, brings together senior staff and subject matter experts to tackle shared concerns and priorities.

At the heart of these discussions is the recognition of the increasingly intertwined nature of the consumer finance markets in the US and EU, necessitating a collaborative approach to navigate the complexities of modern financial systems. Key topics under scrutiny include the foray of Big Tech companies into financial services, the evolution of digital payments, the application and implications of artificial intelligence (AI), and the rising popularity and associated risks of Buy Now, Pay Later (BNPL) schemes. These areas are crucial for understanding the current landscape and future trajectory of consumer finance, especially in light of concerns over consumer privacy, competition, and over-indebtedness.

Particularly noteworthy is the focus on BNPL and its impact on consumer debt levels in both the EU and US, alongside discussions on digital payments access, fraud, and the regulatory challenges posed by the increasing involvement of Big Tech in consumer finance. These conversations have been enriched by the participation of Mairead McGuinness, Commissioner for Financial Services, Financial Stability, and the Capital Markets Union, who brings a wealth of expertise to discussions, especially on topics directly within her remit.

Reinforcing their commitment to this transatlantic cooperation, Director Chopra and Commissioner Reynders met in Brussels on 20 February 2024 to outline the future of this dialogue. They agreed on holding annual principal-level meetings and bi-annual staff meetings to continue addressing shared priorities and emerging issues. This ongoing dialogue represents a concerted effort to align regulatory frameworks, protect consumer interests, and foster innovation and stability in the global financial ecosystem.

“The convergence of consumer finance markets across borders necessitates a unified approach to regulation and oversight,” CFPB Director Rohit Chopra said. EU Commissioner Didier Reynders echoed this sentiment, emphasizing the “importance of international cooperation in addressing the challenges and opportunities presented by the digital transformation of financial services.”

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