ACA Group, the leading governance, risk, and compliance (GRC) advisor in financial services, has proudly announced the appointment of Jean-Christophe Chandumont as its new Chief Operating Officer (COO).
ACA, a prominent name in the financial services sector, specializes in offering expert governance, risk, and compliance advice. They are renowned for delivering strategic solutions that ensure regulatory compliance and foster business resilience, primarily through their advanced RegTech solutions and ComplianceAlpha® technology platform.
Jean-Christophe Chandumont, the newly appointed COO, arrives at ACA with an impressive track record. Previously holding key leadership roles at BlackRock and JPMorgan Chase, his career has been marked by a strong focus on developing client-centric products, scaling operations, and heightening client satisfaction.
In his new role at ACA, JC is set to oversee Global Operations, Managed Services, and Tech Services which encompass both Customer Success and Professional Services. His vast experience will be crucial in enhancing operational effectiveness, ensuring superior client satisfaction, and promoting cross-functional teamwork within the company.
Patrick Olson, Chief Executive Officer of ACA, commented on the appointment, “We are thrilled to welcome JC to the ACA team. His extensive experience and proven track record in operational excellence and client satisfaction make him an ideal fit for ACA. JC’s leadership will be instrumental in driving our mission to deliver exceptional service and innovative solutions to our clients.”
JC Chandumont also shared his sentiments regarding his new role, “I am honored to join ACA as Chief Operating Officer. I look forward to working with the talented ACA team to drive operational effectiveness, enhance client satisfaction, and foster cross-functional collaboration. Together, we will continue to deliver world-class service and innovative solutions to our clients.”
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