Zoom enhances digital compliance with new Compliance Manager launch


Zoom, a leading company in video-first unified communications, has expanded its offerings with the launch of Zoom Compliance Manager.

This new product underscores Zoom’s commitment to enhancing the compliance and information protection capabilities for its customers, especially within regulated industries such as financial services, healthcare, and the public sector.

The introduction of Zoom Compliance Manager aims to address the pressing need for robust compliance solutions. Organizations today are navigating an increasingly complex regulatory environment, facing risks of hefty fines, legal liabilities, and reputation damage due to non-compliance.

This product is designed to mitigate these risks by offering an all-encompassing solution that simplifies and centralizes the management of communications compliance across the platform.

Zoom provides a comprehensive suite of communication tools that facilitate collaboration and connectivity. Its services include video meetings, phone systems, chat, and virtual event hosting. By integrating key communications compliance providers, the firm has historically catered to the compliance and information protection needs of enterprises operating in regulated sectors.

Zoom Compliance Manager, powered by Theta Lake, enhances Zoom’s utility by ensuring regulatory requirements are met. It offers automatic archiving, content capture, eDiscovery, legal hold, and information protection capabilities. These features allow for the efficient management of communications data, ensuring compliance with regulatory standards and long-term record retention requirements.

The future version of Zoom Compliance Manager will introduce risk detection and data loss prevention capabilities. These enhancements aim to monitor and mitigate potential compliance and security risks across Zoom’s supported products. Furthermore, the product supports a wide range of the firm’s offerings, including AI Companion, Meetings, Team Chat, Phone, Whiteboard, and more, making it a versatile tool for compliance management.

This initiative also marks a significant development in Zoom’s partnership with Theta Lake, a leader in digital communications governance. The integration of Theta Lake’s technology offers Zoom customers a seamless experience, leveraging advanced compliance and security solutions directly through the Zoom platform. This collaboration reflects both companies’ dedication to innovation and customer service excellence.

Ritu Mukherjee, head of Product Business Acceleration and Readiness at Zoom, said, “With Zoom Compliance Manager, we are making it easy for our customers to have an end-to-end experience – seamless buying, easy setup, centralized management, and simplified support – with a comprehensive solution that addresses their communications compliance needs across the Zoom platform.”

Anthony Cresci, SVP of GTM and Partnerships at Theta Lake, expressed pride in the partnership’s achievements, stating, “With this new offering we are able to provide organizations with seamless and efficient access to communication and collaboration capabilities that have compliance record keeping, archiving, search, supervision, and data protection built in. I am incredibly proud of expanding the value and innovation that our partnership has delivered to our joint customers.”

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