Tag: Theta Lake

Theta Lake, a leader in DCGA, has unveiled its sixth annual report, revealing significant insights into the adoption of Gen AI  in the financial services sector.

Responding to governance events such as audits, investigations, and e-discovery has become increasingly complex with the adoption of unified communications and collaboration (UCC) technologies.

Compliance search and discovery across unified communications platforms present substantial challenges. Those tasked with governance responsibilities, such as audits, investigations, and e-discovery, find themselves grappling with the complexities and sheer volume of modern communications.

In the current digital age, SMS has become a vital communication tool, especially within the financial services sector where the need for timely and secure messaging is paramount. Yet, the regulatory framework that governs SMS communications is both complex and stringent.

Managing customer interactions across diverse digital platforms presents a complex challenge. However, the recent integrations between Theta Lake and RingCentral introduce a robust solution to this dilemma, specifically through their digital and omnichannel support functionalities within RingCX Digital and RingCentral Contact Center.

In today’s digital age, reliable communication networks are vital for business operations, especially in the financial sector.

Verizon has long been a leading carrier in business communication, particularly in the financial services sector. With over 99 million postpaid connections, Verizon’s robust network facilitates vital communication channels, especially through SMS, which is critical for transaction alerts, client communications, and internal coordination within financial institutions.

In today's fast-paced digital landscape, financial services organisations face the dual challenge of maintaining regulatory compliance while ensuring efficient communication. The integration of Theta...

As technology continues to evolve over the long-term, one particular trend we can expect to remain is that of the role of voice – especially within the field of communications compliance. As we look towards the future, how can this technology bring change to the financial industry?

At a recent RegTech event in NewYork, topics ranged from AI and blockchain to cybersecurity and IoT, but the standout issue was voice compliance, which consistently emerged across various discussions.