Tag: TAINA
The impact of expiring tax forms on customer experience
With customer experience a top priority for firms, they are looking for any way to improve it. However, what is the impact expiring tax forms have on the customer experience?
Revolutionising financial customer experience with digital tax form processing
In today's digital age, customers have high expectations for their interactions with financial institutions. These digitally savvy individuals demand streamlined, efficient, and enjoyable experiences. Unfortunately, many financial entities, even the globally leading ones, continue to rely on outdated manual processes for FATCA and CRS compliance, causing frustration for both clients and customer service officers.
TAINA backed by HSBC and Deutsche Bank in significant funding raise
TAINA Technology has secured investment from Deutsche Bank and HSBC Asset Management’s Financial Technology Venture Capital Fund in a recent funding round.
Is RegTech the way to transform customer experience?
In a three-part series on the topic of customer experience, TAINA CEO Maria Scott has recently discussed in the first article how regulatory technology is the ‘next frontier’ of customer experience.
How TAINA became a best in class RegTech
Having raised its largest round of funding yet amidst the pandemic, TAINA is now ramping up its international expansion plans.