Tag: customer onboarding

Lemonway, a pan-European payment service provider, and Onfido, a global leader in automated identity verification, have reported immediate results from their joint initiative, confirming significant growth in customer acquisition.

The European Banking Authority (EBA) has published its final guidelines on the usage of remote customer onboarding solutions. 

In today's digital age, customers have high expectations for their interactions with financial institutions. These digitally savvy individuals demand streamlined, efficient, and enjoyable experiences. Unfortunately, many financial entities, even the globally leading ones, continue to rely on outdated manual processes for FATCA and CRS compliance, causing frustration for both clients and customer service officers.

With more people digitally onboarding that ever before, the risks surrounding this process have become clearer and in the spotlight.

Recent work by MyDocSafe has underlined five key potential ways that onboarding and ongoing client management can impact long term client engagement.

RegTech firm APLYiD has secured NZD $7m from a Series A funding round to take its customer onboarding software global.

Spanish identity software specialist Electronic IDentification (eID) has launched a new solution aimed at building any digital onboarding process within hours.

While banks have traditionally had a large workforce to complete the manual processes required for know your customer (KYC) and onboarding processes, embracing automation and modern technology is the way ahead. But where does that leave the future of RegTech?

Swedish bank Ikano has chosen UK RegTech platform TruNarrative to provide digital onboarding and fraud risk management services for its company.

Volopa, a payments and foreign exchange FinTech, has partnered with Onfido to enhance its customer onboarding procedures.