Tag: customer experience

Fraud protection and resolution are becoming essential components of the customer experience in banking, particularly as financial fraud rates continue to rise.

In the evolving banking sector, improving customer experience is pivotal. According to industry insights, 85% of financial crime compliance executives are now prioritising customer experience.

AuthenticID, a leader in identity verification and fraud prevention, has recently upgraded its Smart ReAuth platform.

In its most recent product update, Sift has introduced ThreatClusters, a pioneering data science innovation designed to enhance fraud detection. ThreatClusters improves decision-making accuracy in...

A survey conducted by Muinmos has shed light on the significant hurdles financial institutions face during client onboarding.

Balancing a seamless customer onboarding experience with stringent compliance measures can be challenging. RelyComply, an intelligent AML compliance platform, recently outlined strategies and best practices to streamline the KYC/CDD process, helping businesses navigate anti-money laundering (AML) regulations while enhancing customer satisfaction.

Revolutionising client lifecycle management with embedded customer outreach

In the dynamic landscape of anti-money laundering (AML) efforts, financial institutions are facing intensified scrutiny to stay a step ahead of increasingly sophisticated criminal tactics and rigorous regulatory demands.

CCC Intelligent Solutions Holdings (CCC) has recently made headlines with its announcement of a significant secondary offering.

The Central Bank of Cyprus (CBC) has taken a significant step towards modernising its banking sector by awarding a tender to a joint venture between Aqubix and Infocredit Group.