radicant bank, the first digital sustainability bank in Switzerland, will bolster protections around payments through a partnership with NetGuardians.
NetGuardians builds customer profiles through its behavioural analytics, machine learning and AI. The software monitors all transactions in real-time and provides a risk score by comparing it against the customer profile.
It claims the software reduces the volume of false positives, providing an improved customer and user experience, while lowering operational costs. The machine learning algorithms help financial institutions discover and stay ahead of emerging threats.
radicant co-CEO and CFO Roland Kläy said, “NetGuardians’ AI-based risk platform is yet another facet of our robust security network. It is important we build our bank on the best possible software to fight fraud and provide our customers with a reliable and seamless product.”
NetGuardians co-founder and CEO Joël Winteregg added, “We’re thrilled to be supporting radicant bank ag in its ongoing sustainability goals as it launches. Our software allows businesses like radicant to scale their product and deliver an excellent service without the worry of payment fraud.”
Earlier in the year, NetGuardians partnered with Switzerland-based payment app TWINT. NetGuardians provides its technology to help TWINT monitor, process and store large volumes of transactions in real-time, while providing the best protection for customers.
Last year, radicant teamed up with Squirro, which links and analyses data to provide new insights to support decision making. The technology allows radicant to automate decision-making processes and improve customer understanding and service quality.
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