Aurea Software, a provider of customer experience solutions, has launched a library of GDPR-ready software products.
With the data privacy law taking effect on May 25, 2018, Aurea said it is helping customers further safeguard the confidentiality of personal data and protect against possible threats, hazards or unauthorised access.
Aurea’s products include process management, messaging, customer relationship management, email marketing, and collaboration software, as well as industry solutions for retail, insurance, energy and life sciences.
Its GDPR-ready software products include the Jive Interactive Intranet solution, which provides the ‘gateway to an organisation’s knowledge and people’. Jive’s data protection capabilities include externally audited ISO 27001 and SOC 2 security controls in Jive data centers, encryption-in-transit for all personal data traffic between Jive servers and users’ web browsers or third-party services, and updated, more flexible APIs to support individuals’ rights to access their personal data.
Aurea CRM’s GDPR-compliant functionality includes encryption-in-transit between Aurea servers and clients or third-party systems, encryption-at-rest for cloud deployments in data centers, as well as various export file formats and APIs for personal data management.
Its messaging solutions suite includes email infrastructure solutions that support millions of users across more than 1,000 companies. In particular, Aurea’s cloud-based Email Archival and Email Continuity products support GDPR’s personal data requirements through encryption-at-rest and encryption-in-transit, comprehensive data export capabilities in a variety of file formats, as well as easy individual access to stored data via the AMS console.
“Protecting individuals’ privacy is integral to the transformative customer experiences we power for the world’s greatest brands, which is why data security is a key business principle at Aurea,” said Christian Stadlmann, general manager of Aurea CRM. “Our products follow the EU’s data protection guidelines, and we’re committed to easing our customers’ own GDPR readiness programs through valuable security tools and helpful service offerings.”
Aurea is Privacy Shield certified in the U.S., which provides the framework to transfer personal data between the EU, Switzerland and the United States. The company also embraces ‘privacy by design’ software development, which includes data privacy reviews during architecture, design, implementation and testing processes.
Copyright © 2018 RegTech Analyst
Copyright © 2018 RegTech Analyst
