Arendt Services partners with Fenergo to elevate investor onboarding experience

Arendt Services, a prominent investor and corporate services provider based in Luxembourg, has announced a strategic partnership with Fenergo, a leading Client Lifecycle Management (CLM) solution provider.

Arendt Services seeks to elevate the investor experience by utilising Fenergo’s Software-as-a-Service (SaaS) CLM solution. This collaboration is set to optimise the traditionally tedious and costly procedures associated with investor onboarding, due diligence, and regulatory compliance.

Arendt Services is renowned for its exceptional investor and corporate services. With a primary focus on fund services, company incorporation administration, governance services, and tax compliance, the company continually adapts its offerings to the ever-evolving client needs. Being part of a larger organisation, Arendt Services can tap into a vast pool of expertise and resources from Arendt, enabling them to offer a more bespoke service approach to their clients.

On the other hand, Fenergo’s comprehensive CLM SaaS solution aids in automating the complete investor journey. Their tools allow teams to visualise intricate entity relationships and pinpoint ultimate beneficial owners. This, in turn, eases the regulatory compliance process while integrating essential screening duties.

Through this collaboration, Arendt Services aspires to simplify and enrich the onboarding experience for investors. The intention is to offer an uninterrupted and efficient onboarding process that also upholds the highest standards of compliance and client service.

Fenergo’s foray into Luxembourg marks a significant expansion, with Luxembourg quickly becoming one of the fastest-growing markets for the company’s new business. This partnership comes after other notable asset servicing firms such as Citco and Northern Trust integrated Fenergo’s technology in January and May 2023, respectively.

Arendt Services CEO Christian Heinen said, “Fund Managers and Asset Managers’ appetite for a smoother end-to-end user experience has been growing steadily over recent years, and we are delighted to deploy Fenergo’s SaaS solution in response to this. It’s all about empowering our clients and investors, and in doing so, boosting operational efficiency.”

Fenergo’s Chief Strategy & Marketing Officer, Stella Clarke, commented, “Arendt Services’ move to deploy Fenergo’s technology highlights the growing importance of digitalisation within Asset Servicing over recent years. This deal also marks a major milestone in Fenergo’s expansion into Luxembourg.”

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