Fenergo, a prominent figure in the digital FinTech space, has announced the appointment of Andrew Brandman as its Chief Customer Officer (CCO).
Operating from New York, Andrew’s role will be pivotal in driving Fenergo’s global expansion and ensuring the delivery of successful outcomes for its diverse and expanding client base.
Fenergo stands at the forefront of the FinTech industry, providing advanced digital solutions aimed at streamlining the KYC process, ensuring diligent Transaction Monitoring, and enhancing Client Lifecycle Management (CLM). The company’s commitment to innovation and customer success has established it as a key player in the financial technology sector, catering to the intricate needs of financial institutions around the globe.
Andrew Brandman brings a wealth of experience to Fenergo, with an impressive 30-year tenure in the financial services and technology domains.
His expertise lies in spearheading global change management initiatives across senior decision-making positions. Andrew’s journey to Fenergo includes notable leadership roles at Salesforce, CIT, and NYSE Euronext, where he significantly contributed to shaping the operational infrastructure across various facets, including retail, commercial, wholesale banking, customer onboarding, HR, marketing, and communications. His role at Fenergo as the Chief Customer Officer involves overseeing all post-sale activities, ranging from client onboarding to software implementation, adoption, and customer success, aligning perfectly with Fenergo’s client-centric strategy.
Before joining Fenergo, Andrew’s career was marked by pivotal roles at renowned institutions such as UBS, Santander, and Credit Suisse. His extensive background in managing and leading teams across diverse areas in the financial sector equips him with a unique perspective and deep domain knowledge, essential for understanding and addressing the evolving needs of Fenergo’s clientele.
Fenergo CEO Marc Murphy said, “We’re delighted to welcome Andrew onboard as Chief Customer Officer. His appointment will allow us to continue to place our client success at the heart of everything we do. With Andrew’s deep domain knowledge and experience, he is perfectly placed to build deeper relationships with our clients, to help them achieve their goals with Fenergo and, in turn, help our business to continue to expand.”
Andrew Brandman, Chief Customer Officer at Fenergo, commented, “I’m excited to join a leading innovator like Fenergo at a time of expansion. Our clients face challenges on many fronts. They need to continue providing excellent customer service, achieve revenue growth targets while navigating the fast-changing and complex regulatory landscape around KYC, Bank Secrecy Act (BSA) and AML.
“I’ll work closely with our customers to understand their evolving needs and ensure they have the products and expert technical support they require from Fenergo to achieve their CLM and compliance goals. I look forward to working with our customers so we can all stop financial crime around the world.”
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