Tag: WhatsApp

NatWest Group has taken a firm step in tightening its internal communication protocols by blocking popular messaging services WhatsApp, Facebook Messenger, and Skype on company devices across the UK.

As the regulatory landscape tightens its grip on digital communications, the imperative for exhaustive capture and archival of electronic dialogues grows increasingly critical.

Global Relay has recently published its second annual Industry Insights Report: Compliant Communication 2024.

A recent study from Theta Lake, a pioneer in digital communications governance, found that 69% of IT and compliance professionals expect the use of unified communication and collaboration (UCC) tools to increase in 2024. With firms using an average of 4.6 communication and collaboration tools, it is evident that UCC tools have become an embedded and essential part of modern business, but firms must ensure they are compliantly getting the full value of these tools.

Custodia, a preeminent provider of regulated digital data services, has announced the launch of its CC1 Messaging service. This pioneering off-channel communications compliance tool is designed to capture and archive conversations from employees' personal devices on prominent platforms such as WhatsApp, MS Teams, and SMS.

Morgan Stanley has incurred a hefty fine of £5.4m over instances of its traders discussing market transactions using WhatsApp on their private mobiles.

UK firms could be the next to face greater regulatory scrutiny and fines for off-channel trading communications, according to a survey by Global Relay.

Five US investment bank giants are reportedly faced with $1bn in fines for failing to monitor employees using unauthorised messaging apps.

WhatsApp has been hit with a $225m fine by Ireland’s Data Protection Commission after it failed to disclose enough information to users about the data shared with other Facebook companies.

Electronic communication monitoring RegTech platform Shield has partnered with TeleMessage to enable the direct capture and storage of mobile and WhatsApp voice and chat messaging.