Tag: Unified communication

2023 was a pivotal year in digital communications governance. In the US, regulatory bodies imposed hundreds of millions in fines, extending their reach from banks to broker-dealers, investment advisers, and credit rating agencies. Similar actions were observed in the UK, with regulatory bodies sanctioning banks and fining firms for non-compliance in trading communications.

Unified communication tools have transformed how businesses communicate, but they come with greater compliance challenges. Theta Lake director of global marketing Gareth Landers believes the business benefits of unified communication tools outweighs the challenges.