Tag: Social media

Managing customer interactions across diverse digital platforms presents a complex challenge. However, the recent integrations between Theta Lake and RingCentral introduce a robust solution to this dilemma, specifically through their digital and omnichannel support functionalities within RingCX Digital and RingCentral Contact Center.

The Japanese government, led by Prime Minister Fumio Kishida, has resolved to combat the escalating issue of fraudulent advertisements on social media.

Compliance within the financial services industry has taken a new turn as online trading and the emergence of 'finfluencers' on social media platforms have magnified the risks of market manipulation. The shift in the landscape demands greater attention to the prevention, detection, and mitigation of market abuse.

Social media has become an integral part of most businesses, with financial institutions using it to greatly engage with customers.

ArchiveSocial, a platform helping organisations archive social media to meet communication regulation compliance, has netted $53m in funding.