Tag: Messaging Apps
Revolutionising customer interactions: Theta Lake’s latest integrations with RingCentral
Managing customer interactions across diverse digital platforms presents a complex challenge. However, the recent integrations between Theta Lake and RingCentral introduce a robust solution to this dilemma, specifically through their digital and omnichannel support functionalities within RingCX Digital and RingCentral Contact Center.
Despite hefty fines, financial institutions still struggle with monitoring unapproved communication...
A new survey by Shield and LeapXpert underscores the continued risk financial institutions face from unmonitored communication channels. Only 51% of the financial institutions...
