Tag: customer experience
How AI transforms KYC into a continuous compliance powerhouse
In the dynamic landscape of anti-money laundering (AML) efforts, financial institutions are facing intensified scrutiny to stay a step ahead of increasingly sophisticated criminal tactics and rigorous regulatory demands.
CCC Intelligent Solutions eyes market expansion with 40 million shares secondary...
CCC Intelligent Solutions Holdings (CCC) has recently made headlines with its announcement of a significant secondary offering.
Central Bank of Cyprus embraces digital transformation with Aqubix’s KYC Portal...
The Central Bank of Cyprus (CBC) has taken a significant step towards modernising its banking sector by awarding a tender to a joint venture between Aqubix and Infocredit Group.
The next wave in digital innovation: How forms automation is shaping...
The realm of forms management is currently witnessing a significant turning point. With the increasing demands of customers and employees, companies are constantly striving to maintain technology costs whilst introducing in-house solutions. Smart Communications, a pioneer in customer engagement, has released a new white paper exploring the role of firms in interaction experience management.
Boosting Customer Experience: The Power of Enterprise Forms in Today’s Digital...
As the digital age continues to evolve, the significance of forms in collecting personal, first-party data and streamlining processes to enhance customer interaction cannot...
How TAINA is Revolutionising the Industry with Containerisation and Kubernetes
TAINA, a leading tech firm, has made a significant stride towards simplifying life for everyone through their cloud-agnostic approach and supporting containerisation.
The impact of expiring tax forms on customer experience
With customer experience a top priority for firms, they are looking for any way to improve it. However, what is the impact expiring tax forms have on the customer experience?
