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Cognitive View advances customer service with new generative AI product
Cognitive View, a leading tech firm renowned for leveraging artificial intelligence to heighten customer experiences, has launched a groundbreaking Generative AI tool.
How Cognitive View champions a customer-centric culture to prevent misconduct
In order to successfully prevent misconduct and manage risk, companies must foster a customer-centric culture across their teams, and this should work in harmony with the use of AI and automation. This is the basis of Cognitive View’s mission.
Cognitive View joins IBM Cloud for Financial Services
Communication monitoring platform Cognitive View has joined the IBM Cloud for Financial Services, which is filled with over 125 global systems integrators, independent software vendors, SaaS providers, and FinTechs.
Why video communication tools may pose security and compliance risks for...
A blogpost by RegTech firm Cognitive View has detailed the security and compliance risks that come with using video communication tools while working remotely.
Cognitive View considers funding for its global expansion
Founded in 2018, the Australian firm Cognitive View analyses customer communication data to identify conduct-related risk. The company – led by CEO Dilip Mohapatra – have had a busy last year, despite the challenges brought about by the pandemic. So what is next for the company?
Cognitive View joins the Genesys Cloud Marketplace
Cognitive View, which analyses customer communication data to identify conduct related risk, is now available on Genesys Cloud Marketplace.
Cognitive View launches new tool to provide insights on financial complaints...
RegTech100 company Cognitive View has launched a new service that provides insights on the Australian Financial Complaints Authority’s historical complaint management data.
How can RegTech companies ensure their use of AI is done...
Many RegTech ventures use artificial intelligence, but when they do it is essential that they do so in an ethical way.
How AI development could benefit from the pandemic
Business stability is the priority for most businesses at the moment and you might think investing into R&D could impact the development of tools like AI. However, this might not explicitly be the case and AI could benefit from the situation.
How the coronavirus has affected the RegTech industry
The coronavirus has forced the global economy to grind into a halt. While the RegTech industry is not left unscathed, there are opportunities for those that look.
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