Tags Cognitive View

Tag: Cognitive View

Enhancing compliance: The rise of automation in consumer risk management

In the ever-evolving landscape of regulatory requirements, businesses are compelled to reassess how they manage compliance and conduct risks. A proactive approach is necessary, not only to understand the regulations but to anticipate their impacts on operations. Implementing a standardized methodology supported by AI allows businesses to prepare for regulatory changes effectively, ensuring compliance is both consistent and scalable.

How economic shifts impact credit unions and American consumers

Credit Unions have seen a surge in growth towards the end of 2022, marked by increased memberships and rising interest rates.

Unravelling the power of data analytics for effective claims handling

In a recent post by Cognitive View, the company provided complaint insights to reduce claims disputes and compliance issues. 

Exploring the Impact of Generative AI on Compliance

For the past five months, it has been difficult to avoid talk of generative AI. The technology has captured the imagination of people and they’re either optimistic about how it will transform business productivity or see them out of a job. The question is, how will it transform compliance?

Cognitive View advances customer service with new generative AI product

Cognitive View, a leading tech firm renowned for leveraging artificial intelligence to heighten customer experiences, has launched a groundbreaking Generative AI tool.

How Cognitive View champions a customer-centric culture to prevent misconduct

In order to successfully prevent misconduct and manage risk, companies must foster a customer-centric culture across their teams, and this should work in harmony with the use of AI and automation. This is the basis of Cognitive View’s mission.

Cognitive View joins IBM Cloud for Financial Services

Communication monitoring platform Cognitive View has joined the IBM Cloud for Financial Services, which is filled with over 125 global systems integrators, independent software vendors, SaaS providers, and FinTechs.

Why video communication tools may pose security and compliance risks for...

A blogpost by RegTech firm Cognitive View has detailed the security and compliance risks that come with using video communication tools while working remotely.

Cognitive View considers funding for its global expansion

Founded in 2018, the Australian firm Cognitive View analyses customer communication data to identify conduct-related risk. The company – led by CEO Dilip Mohapatra – have had a busy last year, despite the challenges brought about by the pandemic. So what is next for the company?

Cognitive View joins the Genesys Cloud Marketplace

Cognitive View, which analyses customer communication data to identify conduct related risk, is now available on Genesys Cloud Marketplace.

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