Tag: LinkedIn
How ACA’s ComplianceAlpha RegTech platform ensures total communication oversight
As the regulatory landscape tightens its grip on digital communications, the imperative for exhaustive capture and archival of electronic dialogues grows increasingly critical.
Revolutionising customer interactions: Theta Lake’s latest integrations with RingCentral
Managing customer interactions across diverse digital platforms presents a complex challenge. However, the recent integrations between Theta Lake and RingCentral introduce a robust solution to this dilemma, specifically through their digital and omnichannel support functionalities within RingCX Digital and RingCentral Contact Center.