Standard Charted rolls out biometric technology

Standard Chartered is rolling out a suit of biometric technologies across Asia, Africa and the Middle East.

The bank says it will bring fingerprint and voice-recognition ID technology to a potential pool of 5m customers, making it one of the most-extensive roll outs of the tech yet.

It follows the bank’s launch of its video banking offering to the same regions last month.

“Fingerprint and voice biometric technologies give our clients more convenience and security when they want to access their bank balances, cards and investments, wherever they are and whenever they want,” said Karen Fawcett, Standard Chartered’s CEO of Retail Banking.

“We’re bringing the latest digital technologies to all our markets so that we can offer easy, convenient and secure banking to our clients.”

The company already offers fingerprint-activated touch logins in Singapore, the UAE and India, but will expand it to China, Hong Kong, and Malaysia, Pakistan and the African markets of Botswana, Ghana, Kenya, Nigeria, Tanzania, Uganda, Zambia and Zimbabwe by the end of 2016, depending on how smoothly regulatory approval is obtained.

Standard Charted plans to introduce voice-biometric technology for phone banking customers in India and the UAE by the end of the year before rolling it out across more markets next year.

The bank last year unveiled plans to pump $1.5bn into technology over the next three years.

Copyright © 2016 FINTECH GLOBAL

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