ACI Worldwide has partnered with BioCatch to protect customers from online and mobile banking fraud, like account takeovers.
With this combined solution, banks will be able to access the machine learning and analytics capabilities of ACI’s payment risk management solution, as well as BioCatch’s real-time behavioural assessments. Through all of this, they will be able to detect a variety of different cyberthreats without affecting the user experience.
Together the companies are able to coordinate data sources and integrate risk services. This will help organisations to combat and prepare for emerging cyber threats.
Founded in 2011, BioCatch analyses the way customers interact with online applications and devices and also deploys subtle tests in online banking sessions, which it calls ‘invisible challenges’. These tasks are designed to initiate a subconscious response so the customer isn’t aware they are taking a challenge and it doesn’t impact their user experience.
This gives the company additional behavioural data to detect any imposters, robotic or human.
ACI Worldwide global director Cleber Martins said, “New and emerging online threats such as account takeover, social engineering and robotic activity are difficult to keep up with while pursuing an enriched customer experience.
“By providing banks with cost-efficient access to behavioural biometrics technology from BioCatch and expanding the powerful enterprise risk management eco-system from ACI, banks can further promote safety and loyalty through the online relationship with their clients, and rest assured that their important assets are being protected on every channel.”
ACI uses provides 5,100 organisations around the world with electronic payment solutions including, retail transactions, bills, and money transfers, among others.
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